Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to email@example.com
Cashmere is one of the finest fibres currently available. It comes from a High-Altitude Mountain goat called Capra Hircus also referred as the Cashmere Goat or the Pashmina Goat. This species is found in high altitude regions, where temperatures could go down to as low as -40 degrees Celsius. The Collection and the manufacturing process is labour intensive and limited which is one of the main reasons for the higher cost. The collection process itself is time bound and limited to a certain period with the onset of spring.
The history of gathering, processing, spinning and weaving of cashmere was slow and laborious and hence the final product came to be associated with Royalties, from where the exclusivity of this fibre continued to grow to this day.
Cashmere and Pashmina are essentially the same. Pashmina is a colloquial term for Cashmere. On the other hand, a lot of people claim that Cashmere is the westernized version of Pashmina.
Both fibres originate in the high-altitude mountain goat and the process of gathering and breeding the goats is almost the same, leaving aside some regional practices. Both Cashmere and pashmina are extremely fine and warm.
Cashmere is more widely understood internationally based on the fibre properties to distinguish it from the coarser fibre in the wool family. The Fibre properties of Cashmere can be easily established in international testing labs and hence finding authentic cashmere is a scientific process.
The finest cashmere comes from Inner Mongolia. Cashmere is also found in Scotland, Afghanistan, Kazakhstan, Kyrgyzstan & Pakistan. Pashmina usually comes from Kashmir region of India, and from Nepal & Tibet.
Based on their fibre properties, one fibre cannot claim superiority over the other. Multitude of factors like combing, carding, spinning and weaving methods and skill of the manufacturers would lead to differences in the hand feel and quality of the final product.
It is nearly impossible to judge which of the two is superior by simply looking at the final product.
The Cashmere Fibre is gathered from the cashmere goats at the onset of the spring, when the goats start to moult. Raw fibre is collected by the herders using a process of combing and shearing, after which it is sold to factories. The factories sort, scour, dehair to separate the finer fibre from the coarser fibre. The clean cashmere is then spun by hand or machine into a yarn. The yarn is then knitted or woven into a fabric or a garment.
Cashmere production is completely cruelty free. While there are several discussions on the best methods to sheer the goats, there is marginal differences in the collection process.
Cashmere is the finer fabric in the undercoat. With the onset of spring with rising temperature the cashmere goats naturally moult. This is the time when the herders gather the inner coat, which is no longer needed in the spring months. The process is involves using hand combs or electric sheers. In both case there is no cruelty inflicted on the goats.
We lab test all our cashmere in Internationally accredited labs to establish the quality and authenticity of our Cashmere. A lab test is the only way to establish the quality of the fibre.
While a lot of people claim to have developed the skill to differentiate between cashmere and other woollen fabrics, we believe that the only a lab test from an Internationally accredited lab is the proof of quality.
We strongly discourage the use of chemical softeners on our fabrics to make them softer, which is a common industry practice.
The Ring Test was a clever tool used by the old Cashmere & Pashmina sellers to prove the authenticity of their produce. However, any thin fabric would pass the ring test and does not necessarily reflect the purity and quality of cashmere.
All our Cashmere fabric before embroidery would pass through a ring. However, we have very stringent quality protocols in place to ensure only the best produce can make its way into our products.
The Cashmere yarn used for weaving or knitting the fabric, is produced twisting together the individual cashmere fibre. Hence over time with the change in the tension of the yarn twist fibre movement is possible, which would appear as pilling It is completely normal.
Products made with shorter fibre length and loose twist tend to pill more, compared to longer fibre length and high twist cashmere.
We normally produce our scarves in two sizes. Shawl Size - 90 x 200 CMS (36 x 80 inch) Stole Size – 70 x 200 CMS (27 x 80 inch) You can choose from either of the size
Our Customer Service Team is always excited to personalise the products for you. Please reach out to us on firstname.lastname@example.org with your request for customised product. We would be happy to assist you with available options.
We at Mauli Cashmere would be delighted to assist you in personalising your scarf. Apart from adding you name, or monogramming the scarf, we have a variety of personalising options, like choice of fabric, colours. Please drop us a line on the Customer Service mail email@example.com and one of our representatives would get in touch with you to present you with the options. We can also present options on a video call.
We do not colour correct or make digital manipulations of the product images. We try and keep the images of the products on the site closest to the original colour of the product. However due to the difference in the digital viewing medium of the screen vs the natural cashmere, some colour difference is bound to be there. You can request our Customer Care at firstname.lastname@example.org to send you additional images or short video of the product in case of a doubt.